Attention: This is a constantly changing situation and will be continually monitored. EAC's intended plan may change should circumstances warrant it.

We are putting the safety of our community first.

Eastern Arizona College is committed to doing our part in flattening the curve and preventing COVID-19 cases in our area.

View FAQ and News Releases

Campus Closures

Some campus buildings may be temporarily closed to the public, but our staff is still available to help.



Remote learning at EAC has begun for most courses. Students are encouraged to check their Monster Mail consistently for updates from instructors.       



In addition to other events and large gatherings, our traditional Spring Commencement ceremony has been cancelled. We are working to create a new virtual experience to honor our graduates.


Frequently Asked Questions

Updated April 1, 2020

COVID-19 is a rapidly evolving situation and this document is subject to change


Academic Instruction

How do I access my classes?

  • The majority of instruction has moved to remote learning. If your course schedule entirely allows for online delivery, you are encouraged to stay home to complete your coursework.
  • Courses requiring “hands-on” instruction, such as labs, performance- and technical-based classes, and healthcare clinical training, are continuing in person. These courses are restricted to groups of 10 or fewer and will utilize social distancing procedures.
  • If you have not heard back from your instructor about the status of your classes, please call your academic advisor. If you don’t know how to get ahold your advisor, please (928) 428-8425 for the Thatcher Campus, (928) 425-8481 for the Gila Pueblo Campus, and (928) 468-8039 for the Payson Campus.
  • Please check your Monster Mail account for important updates.

Has EAC waived the placement test for summer and fall semesters?

  • The placement test for summer and fall semesters has been waived for all students.

If my classes move online, what do I do if I don’t have a computer or internet access?

  • If your classes move online, you may need to have access to reliable Wi-Fi service to access your course materials. Please communicate with your instructor about your Wi-Fi availability.
  • If you remain near an EAC campus, two computer labs and the library will remain open; however, each facility will only allow groups of 10 or fewer and strictest social distancing will be enforced. For more information, please refer to “Student Services and Campus Operations” below.
  • Wi-Fi is available in the following parking lots/areas on campus:
    • Parking spaces outside of FabLab - SOUTH CAMPUS
    • Southern part of MAH parking lot North of maintenance - NORTH CAMPUS
    • Parking lot close to Campus Police - MIDDLE CAMPUS
    • Employee parking lot behind SBDC building - MIDDLE CAMPUS
    In addition, the College is working to strengthen the signal in these outdoor areas.
  • If you have problems understanding how to use new technologies, or need assistance accessing your courses online, please contact our Center for Teaching and Learning at (928) 428-8397 or

Will attendance requirements be the same online?

  • Your instructors will establish attendance requirements for each course. Students are expected to communicate with their instructors regarding any absences. Faculty will communicate with students regarding any changes in their attendance practices.

If my class requires an online meeting, when will it be held?

  • If classes are held by Zoom, they will meet the same day and time as your original in-person class was scheduled.

Student Services and Campus Operations

Will campus operations remain open?

  • The Student Services Building is currently closed to the public, but administrative staff is working and available to help via video conferencing, phone, and email. Please use the following information to contact administrative services:

·      The buildings that are currently open to students are (social distancing enforced):

o   Alumni Library (by appointment only)

o   Residence Towers Lobby

o   Housing Office

o   Gherald L. Hoopes Jr. Activities Center

o   Wayne M. McGrath Center for Business and Information Technology

o   The Media Center

o   Book Store is open to public and fulfilling online orders!
Please visit for Free Ground Shipping and Rental Returns. You can also access a list of FREE eBooks for students. For Faculty, we are offering FREE Access to Lumen Learning OER Courseware for their students. click here for the Lumen offer.

What’s the status of the Alumni Library, Inspire’s Academic Coaches, and computer labs?

  • The Alumni Library is open by appointment only. Please call (928) 428-8303 to schedule an appointment. All online resources are still available at
  • Inspire’s academic coaches are available Monday through Friday for remote tutoring. Please use the following information to set up a tutoring session by phone, Skype, Zoom, or email:

  • NetTutor is also available through Canvas. For more information, please contact your instructors.
  • The following computer labs remain open. Social distancing is enforced. Anyone with a valid EAC identification card may use the computer labs at the following locations:

Will Campus Police still be available?

  • Campus Police remains operational 24/7/365. For emergencies, call 9-1-1. For non-emergencies, please call (928) 428-8240.

Will there be any kind of refunds for this semester?

  • EAC continues to provide courses and will not issue refunds for the semester.
  • Dorm and meal plans will be refunded on a pro-rated basis for students vacating on-campus housing. Refunds will not be issued if fees were paid for by an institutional scholarship.
  • Graduation cap and gown fees will be refunded.
  • If an event was completely canceled, and will not be rescheduled for the fall, refunds will be issued.
  • If an event has been rescheduled for the fall, refunds will be issued upon request, otherwise all payments will be valid for the fall event.

On-campus Housing

What should students in on-campus housing do? If I left belongings in the dorms, how do I retrieve them? What about food service?

  • All students have been asked to make other living arrangements. EAC’s Housing Office is maintaining services for a few students who cannot travel home at this time.
  • Students should contact the Housing Office at (928) 428-8605 to arrange a time to pick up their belongings. All belongings are secure.
  • Sodexo is offering a very simple take-out meal service for the few students who remain on campus.


Are all campus events canceled?

  • In addition to all indoor group activities, concerts, and functions, large-scale outdoor events have been canceled through the end of the semester.
  • Out of an abundance of caution, EAC’s Commencement ceremonies at all campuses have been cancelled.
  • We are planning an interactive virtual ceremony that will join our community together to celebrate all our students have accomplished and all they are prepared to achieve.

What is the status of EAC’s sports schedule? Is EAC’s Wellness Center open?

  • At the direction of the National Junior College Athletic Association, all athletic events have been canceled.
  • EAC’s Wellness Center has been temporarily closed.


Has College travel been canceled?

  • All EAC-sponsored travel has been canceled through the remainder of the spring semester for faculty, staff, and students.

What if I have recently traveled out of the state or country?

  • In light of the escalating situation across America, and because the health and safety of our staff is essential to our mission, employees who have traveled out of state will not be allowed back on campus until 14 days after their return.

Working Remotely

Can College employees work from home?

  • The faculty and staff have determined how administrative functions can operate remotely, and have developed alternative work schedules and ways to offer services remotely to students and the public.

I have a student job on campus. Will that continue?

  • The following conditions apply to students who have jobs on EAC’s campus:

·       FEDERAL WORK STUDY: Students who can’t work (either because they didn’t come back on campus, or can’t work remotely) will be paid out the remainder of their award.

    1. Supervisors will be required to provide the weekly scheduled hours for their employee to the financial aid office for documentation;
    2. Supervisors will continue to log the scheduled hours into the time clock on Beacon for each pay period;
    3. Students will be paid on a regular schedule until the end of the term as long as they are still enrolled and attending at least half time;
    4. Students who are currently working remotely or plan to work remotely must be able to do so without the support of the I.T. Department.

·       INSTITUTIONAL WORK STUDY: Students who can’t work (either because they didn’t come back to campus or can’t work remotely) will receive severance pay equal to three weeks of scheduled hours or the remainder of their award, whichever comes first.

    1. Supervisors will be required to provide the weekly scheduled hours for their employee to the Financial Aid Office for documentation;
    2. Supervisors will continue to log the scheduled hours into the time clock on Beacon for three weeks;
    3. Students will be paid on a regular schedule as long as they are still enrolled and attending at least one class;
    4. Students who are currently working remotely or plan to work remotely must be able to do so without the support of the I.T. Department.

·       Additional: For students who will continue to work, supervisors will submit hours into the time clock as normal.

    1. Special circumstances will be considered on a case by case basis for work studies to work on campus if you are able to keep safe, social distance procedures in place and the department has an extenuating need to keep them working. Approval will need to be attained from the Administration.

Questions: Please contact EAC’s Financial Aid Office at (928) 428-8287.


If You are Sick

What if I am sick or have a sick family member or child care disruptions?

  • If you are experiencing any COVID-19 symptoms, or are sick in any capacity, please stay home and contact your healthcare provider. Please communicate with your supervisor to determine how your job responsibilities can be covered. Please use your sick time and your vacation time, and contact Lauri Avila at (928) 428-8915 or if you have a hardship or exhaust your available time.

For More Information

Where can I get COVID-19 updates about EAC?

  • The most up-to-date information can be found at Also, students should check their Monster Mail regularly for new information.

What is the best source for local, national, and international COVID-19 updates?